Job Title: Jr. Executive / Executive 

Department: Student Relationship Management 

Salary: 16K-18K

Experience: 0-1 Year

Vacancy: 02

Location: Dhanmondi

Employment Type: Full-time

Job Responsibilities:

• Foster strong student relationships by providing continuous support and ensuring satisfaction at every stage of their journey

• Communicate effectively with students in person and over the phone to provide support and guidance

• Demonstrate active listening and empathy while addressing students’ queries and concerns 

• Ensure timely resolution of students’ issues by providing prompt and effective support 

• Coordinate with academic and administrative teams to address student needs promptly 

• Monitor and track student progress and attendance, offering guidance and motivation as needed 

• Assist in planning and organizing student events, workshops, and engagement activities 

• Maintain accurate student records and ensure timely follow-up 

• Contribute to continuous improvement initiatives for enhancing student experience. 

Requirements: 

• Bachelor's degree in any field. 

• 0-1 years of experience in customer service, student counseling, or a similar role 

• Strong interpersonal and communication skills in both Bangla and English 

• Proficiency in Microsoft Office and CRM tools 

• Problem-solving attitude with the ability to handle challenges tactfully 

• Passion for education and helping students succeed.